• Legal note
    Pharmapan

Controllers as per Article 4(7) GDPR

Pharmapan - Unter Sagi 6, 6362 Stansstad, Switzerland

Tel. +41 79 828 00 00
Email: info@pharmapan.com


Security and protection of your personal data

Our top priority is maintaining the confidentiality of the personal data you provide and protecting it from unauthorized access. Therefore, we take the greatest care and use the most state-of-the-art security standards in order to ensure maximum security for your personal data.

As a company under private law, we are subject to the provisions of the European General Protection Data Regulation (GDPR) and the Swiss Federal Data Protection Act (Bundesgesetz über den Datenschutz). We have taken technical and organizational steps to ensure that both we and our external service providers meet the data protection requirements.

Definitions

Legislation requires that personal data be processed lawfully, fairly and in a manner transparent to the data subject (“lawfulness, fairness and transparency”). In order to ensure this, we provide you with information on the individual legal definitions, which are also used in this Data Protection Statement:

  1. Personal data

“Personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  1. Processing

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, deletion or destruction.

  1. Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future.

  1. Pseudonymization

“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.

  1. Filing system

“Filing system” means any structured set of personal data which is accessible according to specific criteria, whether centralized, decentralized or dispersed on a functional or geographical basis.

  1. Controller

“Controller” means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

  1. Processor

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  1. Recipient

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law are not regarded as recipients; the processing of that data by those public authorities is in compliance with the applicable data protection rules according to the purposes of the processing.

  1. Third party

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data;

  1. Consent

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
 

Lawfulness of processing

Processing of personal data is only lawful if a legal basis exists for the process. According to Article 6(1)
points (a)–(f) GDPR, the following in particular can be the legal basis for the processing:

  1. the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
  2. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
  3. processing is necessary for compliance with a legal obligation to which the controller is subject;
  4. processing is necessary in order to protect the vital interests of the data subject or of another natural person;
  5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  6. processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Information on the collection of personal data

(1) Below we provide information on the collection of personal data during use of our website. Personal data include names, addresses, email addresses and user behavior, for example.

(2) If you contact us by email or a contact form , we store the data you provide (your email address and, if applicable, your name and telephone) in order to answer your questions. We delete the data created in this connection after storage is no longer required, or, if legal retention requirements exist, after processing is restricted. Data entered in the contact form is encrypted.

Collection of personal data during a visit to our website

During purely informational use of the website, i.e. if you do not register or send us information in another way, we only collect the personal data that your browser sends to our server. If you would like to view our website, we collect the following data, which is necessary for technical reasons in order for us to display our website and ensure stability and security (the legal basis is Article 6(1) sentence 1 point (f) GDPR):

  • IP address
  • date and time of the query
  • time zone difference from Greenwich Mean Time (GMT)
  • content of your request (specific page)
  • access status/HTTP status code
  • data volume transferred
  • website from which the request originates
  • browser
  • operating system and its interface
  • language and version of the browser software

Use of cookies

(1) In addition to the above-named data, cookies are stored on your computer during use of our website. Cookies are small text files that are stored on your hard drive in a manner associated with the browser you use and through which certain information is provided to the entity that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the internet content more user-friendly and effective overall.

(2) This website uses the following types of cookies, the scope and function of which are explained below:
 

  • transient cookies (see (a))
  • persistent cookies (see (b)).
  1. Transient cookies are deleted automatically when you close the browser. These include session cookies in particular. These save a so-called session ID with which the various queries of your browser can be associated with the same session. They allow your computer to be recognized if you return to our website. The session cookies are deleted when you log out or close the browser.
     
  2. Persistent cookies are automatically deleted after a pre-configured amount of time, which can differ depending on the cookie. You can delete the cookies at any time in your browser’s security settings.
     
  3. You can configure your browser settings as you wish and refuse to accept third-party cookies or all cookies, for example. So-called “third party cookies” are cookies that are set by a third party, thus not by the actual website which you are currently viewing. Please note that if you disable cookies, you may not be able to use all the functions of this website.
     
  4. We use cookies in order to identify you for subsequent visits if you have an account with us. Otherwise, you would need to log on for every visit.

Further functions and content of our website

(1) Besides purely informational use of our website, we offer various services that you can use if you are interested. To do so, you normally must provide further personal data, which we use in order to provide the respective service and to which the above-named data processing principles apply.

(2) In some cases, we make use of external service providers for processing. We have selected and engaged them carefully; they are bound by our instructions and are audited regularly.

(3) Furthermore, we may share your personal data with third parties when we offer conclusion of agreements or similar services together with partners. You receive further information on this when you provide your personal data or below the description of the offer.

Children

As a general rule, our content is aimed at adults. Persons under 18 should not send us personal data without permission from their parents or legal guardians.

Rights of the data subject

(1) Withdrawal of consent

Insofar as the processing of the personal data is based on consent that has been granted, you have the right to withdraw this consent at any time. The withdrawal of consent does not affect the lawfulness of the processing that occurred on the basis of the consent before the withdrawal.

You can contact info@pharmapan.com at any time to exercise the right of withdrawal.

(2) Right of confirmation

      You have the right to obtain confirmation from the controller as to whether we are processing the personal data concerning you. You can obtain this confirmation at any time using the contact data provided above.

(3) Right of access

      Insofar as personal data is processed, you can obtain information about this personal data and about the following at any time:

  1. the purposes of the processing;
  2. the categories of personal data concerned;
  3. the recipients or categories of recipient to whom the personal data has been or will be disclosed, in particular recipients in third countries or international organizations;
  4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  5. the existence of the right to request from the controller rectification or deletion of personal data or restriction of processing of personal data concerning you or to object to such processing;
  6. the right to lodge a complaint with a supervisory authority;
  7. where the personal data is not collected from the data subject, any available information as to their source;

Where personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer. We provide a copy of the personal data that is the object of the processing. The right to obtain a copy referred to in paragraph 3 must not adversely affect the rights and freedoms of others.

(4) Right to rectification   

      You have the right to rectify inaccurate personal data concerning you without undue delay. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

(5) Right to deletion (“right to be forgotten”)

      You have the right to demand that the controller delete personal data concerning you without undue delay, and we have the obligation to erase personal data without undue delay where one of the following grounds applies:

  1. the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
  2. the data subject withdraws consent on which the processing is based according to point (a) of Article 6(1), or point (a) of Article 9(2) GDPR, and where there is no other legal ground for the processing;
  3. the data subject objects to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) GDPR;
  4. the personal data has been unlawfully processed;
  5. the personal data has to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject;
  6. the personal data has been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.

Where the controller has made the personal data public and is obliged, pursuant to paragraph 1, to erase the personal data, the controller, taking account of available technology and the cost of implementation, will take reasonable steps, including technical measures, to inform controllers which are processing the personal data that the data subject has requested the deletion by such controllers of any links to, or copy or replication of, that personal data.

The right to deletion (“right to be forgotten”) does not exist insofar as the processing is necessary:

  • for exercising the right of freedom of expression and information;
  • for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health in accordance with points (h) and (i) of Article 9(2) as well as Article 9(3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) GDPR in so far as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of that processing; or
  • for the establishment, exercise or defense of legal claims.

(6)  Right to restriction of processing

      You have the right to obtain from us the restriction of processing of your personal data if one of the following conditions is met:

  1. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
  2. the processing is unlawful and the data subject opposes the deletion of the personal data and requests the restriction of their use instead;
  3. the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
  4. the data subject has objected to processing pursuant to Article 21 (1) GDPR pending the verification of whether the legitimate grounds of the controller override those of the data subject.

Where processing has been restricted in accordance with the above-named prerequisites, such personal data is, with the exception of storage, only processed with the data subject’s consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, the data subject can contact us at any time using the contact data given above.

(7) Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without hindrance from the controller to which the personal data has been provided, where:

  1. the processing is based on consent pursuant to point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) GDPR; and
  2. the processing is carried out by automated means.

In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability does not affect the right to deletion (“right to be forgotten”). That right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR. The controller will no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

Where personal data is processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.

In the context of the use of information society services, and notwithstanding DIRECTIVE 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.

Where personal data is processed for scientific or historical research purposes or statistical purposes pursuant to Article 89(1), you have, on grounds relating to your particular situation, the right to object to processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You can exercise the right to object at any time by contacting the respective controller.

(9) Automated individual decision-making

You have the right not to be subject to a decision based solely on automated processing, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

  1. is necessary for entering into, or performance of, a contract between the data subject and a data controller;
  2. is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests; or
  3. is based on the data subject’s explicit consent.

The controller implements suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

The data subject can exercise this right at any time by contacting the respective controller.

(10) Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 GDPR, you have the right to an effective judicial remedy where he or she [sic] considers that his or her [sic] rights under this Regulation have been infringed as a result of the processing of his or her [sic] personal data in non-compliance with this Regulation.

Use of Google Analytics

(1) This website uses Google Analytics, a web service of Google Inc. (“Google”). Google Analytics uses so-called “cookies” – text files that are stored on your computer and that allow an analysis of your use of the website. The information about your use of this website generated by the cookie is normally transferred to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, Google first truncates your IP address within member states of the European Union or other signatory states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information in order to analyze your use of the website, to compile reports on the website activities and to provide further services for the website operator related to the website use and the internet use.

(2) The IP address provided by your browser as part of Google Analytics is not combined with other data from Google.

(3) You can prevent the storage of cookies with a corresponding setting of your browser software. However, please note that, in that case, you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) for Google and the processing of this data by Google by downloading and installing the browser plug-in available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) for Google and the processing of this data by Google by downloading and installing the browser plug-in available from the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, especially for browsing on mobile devices, you can also prevent data collection by Google Analytics by clicking here. An opt-out cookie is set that prevents future collection of your data when you visit this website. The opt-out cookie is only valid for this browser and our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again

(5) This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, further processing of IP addresses takes place in truncated form; this can exclude the possibility of personal identification. Therefore, if reference to a person occurs through the collected data, it is excluded immediately, and the personal data is deleted right away.

(6) We use Google Analytics in order to be able to analyze the use of our website and regularly improve it. The statistics gathered allow us to improve our content and present it in a way that is more interesting for you as a user. For exceptional cases in which personal data is transferred to the USA, Google has accepted the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework. The legal basis for use of Google Analytics is Article 6(1). sentence 1 point (f) GDPR.

(7) Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of use:

http://www.google.com/analytics/terms/de.html, data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html and the data protection statement: http://www.google.de/intl/de/policies/privacy.
 

Processor

We use external service providers (processors), e.g. for sending goods or newsletters and for payment processing. A separate order data processing agreement has been concluded with the service provider in order to ensure the protection of your personal data.

We work with the following service providers:

  • Hosting, Support und maitenance Webseite: Dimando Marketing & Media Sàrl, Lausanne